Do people ever ‘not like’ your food?

Oh absolutely, as much as people love our food, we do get people who tell us they didnt’ like a particular dish or even hated it.

I’ve always believed that its never going to be possible for us to have 100% of our customers love every single dish we make. To be honest, there are plenty of items I don’t like as well.. its a personal choice, I don’t like a particular vegetable or a particular method of preparation or a particular spice. The reasons are varied but fact remains, there are dishes I won’t eat or like even if its made in my house.

So wouldn’t it be kinda unfair if I expected every single person who takes our food to say yeah love it all !

We take a lot of time and effort to cook traditional style of food that covers most regions in India. This often results in the same ‘dish’ being cooked in different ways or different spices resulting in different flavours . Depending on your taste buds, you might love one and hate the other and we absolutely understand that.

We have till date never had a case of a customer asking us to refund the money or return the food for hygeine or other non ‘taste’ reasons. However we tell all our loving clients, if they do not like a dish to please let us know so we can make a note of it in their records to ensure they dont’ order the same dish by mistake sometime in the future as well as offer them a free dish , something we know they would love cooked just for them.

Hope that answers your query.. Thank you once again for your questions and support.

PS : We are thinking of introducing a free meal voucher for the winners of the questions picked to be answered.. .. drop us a line and tell us what you think of this idea.

Until the next one, enjoy your food and have a magical Christmas everyone! And if you do get the urge to have some authentic indian food , do check out our weekly menu – www.indiantiffinexeter.co.uk/menu.php

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